Effective Date
August 24, 2026
Information We Collect
We collect information customers provide, including names, billing and shipping addresses, email addresses, telephone numbers, account credentials, order details, product selections, returns, and Customer Support communications. We also collect device, browser, IP address, cookie, log, and website interaction data. Payment providers process full payment credentials; we receive transaction confirmations and limited billing or fraud-prevention information needed to complete the order.
How We Use Information
We use personal information to operate the website; create and manage accounts; process payments, orders, deliveries, returns, refunds, and fraud checks; communicate service and order updates; provide Customer Support; maintain security; troubleshoot and improve the store; keep business and tax records; enforce our terms; comply with law; and send marketing only when permitted and subject to available choices.
How Information Is Shared
We disclose personal information only as reasonably needed to payment processors, shipping carriers and logistics providers, website hosting and technology vendors, security and fraud-prevention providers, Customer Support tools, professional advisers, and government or law-enforcement authorities when legally required. We may also disclose information in connection with a merger, financing, reorganization, or sale of the business, subject to appropriate safeguards. We do not sell personal information for money.
Data Retention
We retain information only as long as reasonably necessary for the purposes described in this policy. Order, payment, tax, and transaction records are generally kept for up to seven years or longer when required by law. Account information is kept while the account is active and for a reasonable period afterward. Support, security, and dispute records are retained as needed to resolve issues, prevent abuse, and establish or defend legal claims. Backup copies are deleted on their normal rotation schedule.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including access controls, service-provider restrictions, system maintenance, and security monitoring appropriate to the nature of the information. No internet transmission or storage system can be guaranteed to be completely secure.
Privacy Choices and Rights
Depending on the applicable United States state or Canadian province, a customer may have rights to request access, correction, deletion, or a copy of personal information; to withdraw consent where consent applies; or to opt out of certain targeted advertising, sale, or sharing. Requests may be submitted using a verified channel on the Contact Us page. We may verify identity and authority before responding. We will not discriminate for exercising a privacy right, and an appeal may be requested where applicable.